What we do


Userade is an Austin-based user experience research agency. We deliver data and insights that enable you to create excellent experiences for your users. These are some of the tools and methods we commonly use:

  • Generative research and discovery

  • Contextual inquiry

  • In-person individual interviews

  • Remote user testing

  • Quantitative research and surveys

  • Persona development

  • Journey mapping

  • Competitive evaluation and benchmarking

  • Heuristic assessment

  • Product or concept evaluation

  • Validation research

  • Usability testing

  • Focus groups

  • Stakeholder interviews