UX research

Know your user


What we do


Userade is an Austin-based user experience research agency. We deliver data and insights that enable you to create excellent experiences for your users. These are some of the tools and methods we commonly use:

  • Generative research and discovery

  • Contextual inquiry

  • In-person individual interviews

  • Remote user testing

  • Quantitative research and surveys

  • Persona development

  • Journey mapping

  • Competitive evaluation and benchmarking

  • Heuristic assessment

  • Product or concept evaluation

  • Validation research

  • Usability testing

  • Focus groups

  • Stakeholder interviews


Companies that trust us with research


About Us


Hisham Besheer, PhD


Userade was founded by Hisham Besheer in 2014. He has a BS in mechanical engineering from the American University in Cairo and MS and PhD degrees in industrial engineering, specializing in human factors and ergonomics, from Texas Tech University. His strong academic background helped develop the rigor with which he approaches research. He gained the business acumen needed to make informed product development recommendations and decisions after a long career in industry. He has studied, worked, and led global teams in North America, Africa, and Asia.



Email Hisham or call him at 512-970-9666.



2226 East Cesar Chavez Street
Austin, TX 78702