What we do

 

Userade is a UX research shop focused on helping our clients deliver excellent experiences to their customers using smart user research strategies. We work with you to develop solutions that achieve your unique objectives. We screen and recruit participants, design and execute research, analyze data, and deliver actionable insights. We have deep knowledge and extensive experience delivering results within the constraints and realities of the business.

Our toolkit includes the full gamut of qualitative and quantitative user research methodologies. These are some of the tools and methods we commonly employ:

  • Generative research and discovery

  • Contextual inquiry

  • In-person individual interviews

  • Remote user testing

  • Quantitative research and surveys

  • Persona development

  • Journey mapping

  • Competitive evaluation and benchmarking

  • Heuristic assessment

  • Product or concept evaluation

  • Validation research

  • Usability testing

  • Focus groups

  • Stakeholder interviews